Refunds

Refunds, cancellations, and no-shows

These terms apply to paid appointments with Lucid Orbitfield: update briefings, study circles, commissioned reading notes, and desk hours. They were last revised on 21 September 2026. Rates are described on the rates page.

How to ask

Write to hello@lucid-orbitfield.click or call 0428239887 and include the name on the booking, the appointment type, and the date. Email is the better record. The desk confirms in writing whether a refund, a partial refund, or a reschedule applies.

Briefings

Cancel or reschedule a briefing at least 48 hours before the start time and the fee is refunded in full, or the date is moved once at no extra fee. Cancel inside 48 hours and half the fee is refunded, because the reader has already prepared the list. A no-show, or a cancellation after the start time, keeps the full fee. If the desk cancels, the fee is refunded in full or the sitting is moved, at your choice. Work already started means the reading list has been prepared; that is why the inside-48-hour case is partial rather than full.

Study circles

A seat released at least two days before the circle is refunded in full and may be offered to the next reader. Inside two days the fee is kept, because the printed copy has been set aside and the seat can rarely be filled. You may give the seat to a named colleague if you tell the desk before the start time. A no-show keeps the fee. If the desk cancels the circle, the seat fee is refunded in full.

Commissioned notes

Before you accept the quote, you owe nothing. After you accept, half the quoted fee is the deposit and reading starts. If you cancel before reading starts, the deposit is refunded. Once reading has started, the deposit is kept and the remainder is not charged if you stop the work before delivery. If the note has been delivered, the full quoted fee stands. A clarification round after delivery is part of the fee and is not separately refundable. If the desk cannot complete the note, amounts paid are refunded for the undelivered portion.

Desk hours

Cancel a reserved hour at least one day ahead for a full refund, or move it to another open hour. A cancellation on the day, or a no-show, keeps the hourly fee because the table was held. If you arrive late, the hour still ends at the booked time.

Materials

Printed reading lists, circle copies, and booklets that have already been produced are a reason for the partial amounts above. The desk does not bill a separate materials line on top of the published fee. Where a partial refund applies, the kept portion covers that preparation.

Deposits

Only commissioned notes use a deposit, and only after a written quote is accepted. Briefings, circles, and desk hours are single fees confirmed before the date is held. A deposit is not taken for those three.

Method and timing

Approved refunds return by the method you used to pay. Bank transfers are initiated within ten business days of the written approval. The time your bank then takes is outside the desk’s control. If a card or transfer reference is needed, the desk will ask for it once.

Exceptions

If the reading room must close for safety or for a building failure, booked fees for that day are refunded or moved, including late notice. Illness of the named reader is handled the same way: refund or a new date with the other reader. These terms do not limit rights you hold under Korean law that cannot be waived.